Special Hospitality Series: Tom Roelens on Launching Atlantis Dubai & The Power of Team Building in Ultra-Luxury Resorts
What if you could launch an iconic luxury resort and achieve a five-star rating within its first year? Discover the secrets behind this incredible feat as we sit down with Tom Roelens, the Managing Director of Atlantis Dubai, live from the FTG Summit in Las Vegas. Tom's journey is nothing short of remarkable, from Michelin-starred kitchens in Belgium and France to earning his stripes at Cornell University and leading renowned properties with Four Seasons. We uncover his strategies for exceptional guest service, the pivotal role of his team, and how Atlantis Dubai achieved top honors from Forbes Travel Guide right out of the gate.
In one of our most enlightening conversations, we discuss how tom has launched luxury resorts across the globe, including breathtaking locations like the Maldives, Hawaii, and Kuala Lumpur. Tom offers captivating insights into his team-building philosophy, mentorship approach, and the lifelong bonds forged through these endeavors.
Our conversation covers the sensational opening of Atlantis the Royal in Dubai, where architectural brilliance meets ultra-luxury. Headlined by Beyoncé and grabbing global headlines, this grand opening has set a new benchmark in the hospitality industry. Tom reflects on this high-stakes project and its alignment with the Atlantis brand's core values.
Tom shares his perspective on the power of networking and the importance of attending global summits. His personal travel tales to exotic destinations such as Bhutan and Namibia add a colorful touch and we tackle the common perceptions about traveling to the Middle East.
We hope you enjoy this fascinating conversation with a true industry leader. Thanks for joining us Tom. Wishing you and the Atlantis Dubai team much continued success!
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