Event Preview: TIS - Tourism Innovation Summit 2025
Tickets are booked, slides are brewing, and Seville is calling. The Tourism Innovation Summit is a three-day, five-stage gathering where tech, innovation, and sustainability meet the real reasons we travel: culture, connection, and stories that last.
In this event preview episode, we sit down with Congress Director Brigitte Hidalgo to unpack how TIS scaled to 8,000+ attendees and 400 speakers while staying sharp and useful. Expect candid sessions on AI that go beyond buzzwords, insights on “travel tribes” from group adventures to city-scale experiences, and case studies on influencer campaigns, cultural stewardship, and designing authentic moments that resonate.
S6/E4 Turning Destinations into Immersive Storytelling Experiences with Shaon Talukder, Geotourist
Imagine walking into a distillery and being greeted by the master as a hologram who already knows your questions. That’s the bold vision of GeoTourist, and where our conversation with CEO Shaon Talukder begins. From its start as an “audio map of the world” to hosting community voices, screen tourism, and accessibility routes across 94 countries, GeoTourist is redefining how stories connect travelers to place.
Shaon shares how DMOs use the platform’s view-to-visit data to prove impact, why communities and fans create the most compelling tours, and how Holoxar—an AR layer powered by light AI—is bringing guides into real-world spaces without distraction. We also look ahead to the traveler’s near future: natural language interfaces, ambient AR glasses, and real-time translation that dissolve barriers.
S6/E3 Viator: Powering 400,000+ Experiences Around the Globe with Laurel Greatrix
Discover how Viator became the world’s go-to platform for in-destination experiences. Viator is transforming how travelers discover and book more than 400,000 unique activities worldwide. In this episode, Laurel Greatrix, Viator’s VP of Marketing, takes us behind the scenes of this powerhouse and its rapid rise.
Laurel reveals how Viator’s acquisition by TripAdvisor turned into one of the industry’s most successful partnerships, blending TripAdvisor’s massive audience with Viator’s unmatched supply network and fueling a staggering 200% growth in the first year of post-pandemic recovery.
S6/E2 The Future of Immersive Art & Experience with Vince Kadlubek, Meow Wolf
Step into the wonderfully weird world of Meow Wolf as founder Vince Kadlubek takes us behind the refrigerator door to reveal the journey from a dumpster-diving art collective to a multimillion-dollar immersive empire.
In this episode, Vince shares how a scrappy group of twenty-something artists in Santa Fe - working restaurant jobs and transforming recycled materials into fantastical realms - grew into one of the most talked-about immersive experiences in the world. A chance connection with Game of Thrones author George R.R. Martin secured their first permanent home in an abandoned bowling alley, setting the stage for Meow Wolf’s meteoric rise.
S6/E1 Investing in Travel in 2026 with Chris Hemmeter, Thayer Ventures
Introducing the First Captain of Season 6!
We’re thrilled to kick off Season 6 of Travel Trends and our Captain of Industry series with Chris Hemmeter, Co-founder and Managing Partner of Thayer Ventures, for a powerhouse conversation on the future of travel and tech investment.
Chris opens the black box of venture capital, revealing what investors really look for in founders, how to stand out when raising funds, and why 2026 is set to be a defining year for travel entrepreneurs. With a proven track record as both a founder and an investor in industry-shaping companies like Sonder, Muse, and Canary Technologies, he brings hard-won insights every innovator needs to know.
Destination Spotlight: Colombia with Juliana Medina (CEO) & Rodrigo Atuesta (Co-Founder), Impulse Travel
IDiscover Colombia like never before - a country where music, nature, and community transformation redefine travel. In this Destination Spotlight episode, Dan explores this vibrant destination with Impulse Travel and their inspiring local guides.
Our journey begins with Juliana Medina (CEO) and Rodrigo Atuesta (Co-Founder), the visionaries behind Impulse Travel, who are redefining tourism as a force for good. They’ll show you a Colombia that shatters outdated stereotypes – a country brimming with warmth, creativity, and breathtaking diversity, now one of the world’s most exciting travel destinations. Stroll Bogota’s colorful markets with Raul, uncover Medellin’s remarkable urban renewal with Carolina, and feel the soul of Cartagena through Oralis’ passion for Afro-Colombian culture and coastal beauty.
Spotlight Episode: Tour Amigo with Murray Decker, CEO
In this spotlight episode, Murray Decker, CEO and founder of Tour Amigo, shares how his innovative technology platform is transforming the multi-day tour industry by equipping operators with cutting-edge reservation systems and seamless distribution capabilities.
Murray’s journey began as a Contiki tour guide in 2008, where he gained firsthand insight into the travel industry. By 2016, he founded Tour Amigo to address a glaring gap in travel technology: while day tours, accommodations, and flights had embraced digital solutions, multi-day tours remained stuck in the analog era.
The statistics Murray reveals are both surprising and inspiring. The multi-day tour market is expanding at an impressive 8-9% annually, even in the wake of COVID-19. Travelers are now spending $4,500-$5,000 per trip—nearly double the pre-pandemic average of $2,500. Yet, when Tour Amigo first introduced the concept of APIs to tour operators, the response was often, "What is an API?" This disconnect highlighted a massive opportunity in what Murray estimates to be a $300 billion global market.
Spotlight Episode: The Travel Coach Network with Sahara Rose De Vore
Imagine travel not merely as an escape, but as a powerful catalyst for healing, transformation, and self-discovery. This is the groundbreaking vision Sahara Rose De Vore has brought to life through her pioneering work with the Travel Coach Network.
Sahara’s journey began with a hospitality degree and a one-way ticket to Europe, igniting a decade-long adventure across 84 countries. Along the way, her personal battles with anxiety and depression unveiled the profound therapeutic potential of travel. This revelation inspired her to create the world’s first ICF-accredited travel coaching certification program.
Spotlight Episode: Travel Weekly with Editor in Chief, Arnie Weissmann
When millennials rediscovered travel advisors, they revived a profession many had written off too soon. “Millennials’ expertise is knowing who the experts are,” says Arnie Weissmann, editor-in-chief of Travel Weekly. With more than 25 years leading the travel industry’s most influential trade publication, Arnie has chronicled - and shaped - some of the most pivotal transformations in travel.
His own path from passionate explorer to industry leader is as compelling as it is instructive. Arnie’s love for discovery began on a 10-country camping trip through Africa, a journey fueled by curiosity and wanderlust. Frustrated by the lack of meaningful pre-trip resources, he launched a destination information service that later became part of Travel 42. That entrepreneurial spirit, combined with a deep empathy for traveler needs, made him the perfect fit to take the helm at Travel Weekly - a role he stepped into just after the seismic events of 9/11. Today, as part of Northstar Media’s global portfolio - which also includes Phocuswright and Business Travel News, Arnie oversees an unparalleled network of travel industry intelligence.
Spotlight Episode: Context Travel with CEO, June Chin-Ramsey
Imagine exploring Rome with an archaeologist who's unearthed its ancient secrets, wandering Tokyo with an architect shaping its skyline, or navigating Barcelona's vibrant markets with a culinary expert who knows every vendor by name. This is the transformative experience Context Travel has been perfecting for over two decades.
In this conversation with CEO June Chin-Ramsey, we discuss how Context Travel is redefining guided tours through its unwavering commitment to expert-led experiences. Unlike traditional tour companies that rely on guides reciting memorized scripts, Context exclusively collaborates with academics and professionals holding advanced degrees. These experts bring depth and authenticity to every tour, making complex topics not only accessible but also deeply engaging. As June explains, "They actually make the most exceptional guides because they're able to take fascinating, complex concepts and make them simple, digestible, and entirely relatable."
Event Preview: Your Guide to Arival 360 - Sept 29-Oct 3, 2025 - Washington, DC
Join us at Arival DC from September 29 to October 3, 2025, and be part of the most transformative event in the experiences sector. Use promo code FOADACHDC to get 10% off the AI Forum for Destination Experiences and Arival 360 DC combo ticket (excludes Pro Members). Plus, as a special bonus, you will be guaranteed a feature on the Event Spotlight that Dan will be recording live at the event!
As Douglas Quinby, CEO, and Bruce Rosard, CCO, shared in our recent conversation, Arival DC isn’t just another industry conference - it’s a meticulously curated gathering of the "the 1% of the experiences sector." Visionary creators, resellers, technologists, and leaders from across the ecosystem - think day tour operators, multi-day specialists, tech startups, and platforms like GetYourGuide and Viator - will come together to shape the future of travel experiences.
Event Spotlight: Phocuswright Europe 2025
Join us as we hit the road to Denver for a special edition of Travel Trends, recorded live at the Adventure Travel Trade Association’s (ATTA) Elevate Conference.
Set against the stunning backdrop of Colorado’s beauty, this episode takes you straight into the heart of the $896 billion adventure travel industry. It’s a celebration of sustainability, outdoor exploration, and the magic of human connection in a world that’s increasingly digital.
Think of this as your ultimate road trip playlist - featuring 15 intimate conversations with the trailblazers shaping the future of adventure tourism. From tech innovators and conservation champions to Indigenous leaders and destination dreamers, these voices share one thing in common: a deep love for people, planet, and place.
S5/E27 Season 5 Finale: The Visionary Behind Viator with Rod Cuthbert
The travel industry was forever changed when Rod Cuthbert founded Viator in 1995, revolutionizing how travelers discover and book experiences worldwide. In this season finale of Travel Trends, the visionary founder shares his extraordinary journey from Tasmania to Silicon Valley and beyond.
Rod recounts how a serendipitous twist of fate - developing an e-commerce solution for Sabre that went unused - sparked the creation of what would become the world’s leading experiences marketplace. At a time when guided tours were dismissed as outdated, Rod identified a shift in consumer priorities: experiences were beginning to outweigh possessions. By creating a platform for innovative tour operators to quickly reach consumers, Viator helped elevate the entire category from afterthought to the very reason people travel.
After selling Viator to TripAdvisor for $200 million in 2014, Rod continued to drive travel innovation with ventures like Rome2Rio (a transportation search engine) and Veltra (Japan’s leading tour booking platform). Renowned for his candid advice to startups—earning him the nickname "the Simon Cowell of judges" - Rod offers invaluable insights into the future of the industry. His bold prediction? Artificial intelligence will disrupt travel distribution, empowering suppliers to reclaim direct customer relationships and challenging the OTA model that has dominated for decades.
S5/E26 How the Transformation Economy Is Redefining Tourism with Jake Haupert, Transformational Travel Council and Joe Pine, Author, The Transformation Economy
We’re thrilled to conclude our Season 5 In-Destination series with a truly thought-provoking conversation featuring Joe Pine and Jake Haupert - two visionaries shaping the future of travel.
The future of travel is undergoing a profound transformation - shifting from curated experiences to a deeper focus on personal growth and self-discovery. At the heart of this evolution lies the emerging Transformation Economy, a $208 billion market shift that is redefining what travelers value and how the industry delivers on those expectations. In this week's episode, Experience Economy pioneer Joe Pine and Transformational Travel Council co-founder Jake Haupert discuss why this movement is far more than a passing trend - it’s a reimagining of travel’s true purpose.
Transformational travel stands apart from traditional tourism. It’s not about fleeting moments or checking off bucket-list destinations. Instead, it’s a holistic journey that unfolds in three essential phases: intentional preparation, immersive experiences, and meaningful reflection. Without this complete arc, the potential for lasting change often fades once travelers return home.
Event Spotlight: ATTA Elevate Denver 2025 Road Trip Edition
Join us as we hit the road to Denver for a special edition of Travel Trends, recorded live at the Adventure Travel Trade Association’s (ATTA) Elevate Conference.
Set against the stunning backdrop of Colorado’s beauty, this episode takes you straight into the heart of the $896 billion adventure travel industry. It’s a celebration of sustainability, outdoor exploration, and the magic of human connection in a world that’s increasingly digital.
Think of this as your ultimate road trip playlist - featuring 15 intimate conversations with the trailblazers shaping the future of adventure tourism. From tech innovators and conservation champions to Indigenous leaders and destination dreamers, these voices share one thing in common: a deep love for people, planet, and place.
S5/E25 Crafted Journeys: Exploring Culture Through Spirits Tourism with Laura Sileo Pavat, Pernod Ricard
Laura Sileo Pavat, Global Head of Brand Homes at Pernod Ricard, returns to Travel Trends to explore how spirit tourism is transforming cultural connections across the globe.
With over 35 brand homes spanning four continents, Pernod Ricard has reimagined these spaces as immersive destinations that tell authentic stories and forge lasting emotional bonds. From the award-winning Jameson Distillery in Dublin to the architecturally striking Rabbit Hole in Louisville's arts district, these experiences highlight a new way for travelers to engage with places and their narratives.
The discussion takes us to extraordinary locations like Scapa Distillery in Scotland's remote Orkney Islands, where a boat shelter-inspired building overlooks historic waters, and TX Whiskey Ranch in Fort Worth, which evolves from a working distillery by day to a vibrant community hub by night, hosting everything from live country music to yoga sessions. Laura reveals how these brand homes foster genuine connections with local communities through collaborations with regional artisans, musicians, and chefs—such as TX Whiskey’s bottle caps made from recycled cowboy boot leather or locally-crafted goods at Casa Altos in Mexico.
S5/E24 Crafting Immersive In-Destination Experiences with Christian Lachel, CCO, BRC Imagination Arts
In the kickoff episode of our "In-destination Experiences" series, we speak with Christian Lachel, Chief Creative Officer of BRC Imagination Arts, who has spent over 25 years crafting some of the world's most engaging travel experiences. From the award-winning Jameson Distillery Bow Street in Dublin to the Ford Rouge Factory Tour, Christian shares the secrets behind designing spaces that transform how visitors think, feel, and connect.
We dive into the $1.3 trillion in-destination experience industry, exploring how Christian's team turns ordinary venues into unforgettable memory-makers. A standout example is the Jameson Distillery, where they doubled capacity while capturing the essence of Irish hospitality and storytelling.
Christian also highlights how thoughtfully designed travel experiences can counteract digital disconnection, fostering play, connection, and shared moments. His optimistic approach shows how technology can enhance, not replace, human interaction.
S5/E23 How to Succeed with a Membership Model in Travel with Joan Roca, Essentialist
At the crossroads of cutting-edge technology and deeply personalized service lies Essentialist, a membership-based travel company reshaping the definition of luxury travel. In this insightful conversation, CEO & founder Joan Roca reveals how his $2,600 annual membership service crafts extraordinary travel experiences by truly understanding each member's unique passions, preferences, and aspirations.
Unlike traditional luxury travel agencies or impersonal online booking platforms, Essentialist thrives on building intimate relationships with its members. "Travel combines everything in your lifestyle," Roca explains. "From how you like to eat and your cultural interests to whether you prefer early-morning adventures or lazy beach days - we need to know our members deeply to deliver on our promise." This relationship-driven approach results in meticulously curated itineraries, averaging 28 components, each tailored to individual tastes.
Event Spotlight: Aviation Festival Americas 2025
Step into the future of aviation in this special event spotlight, recorded live from the Aviation Festival Americas in Miami.
Host, Dan Christian sits down with some of the brightest minds in aviation and travel tech to explore the innovations reshaping the industry:
• Amir Amidi explains how Plug and Play Tech Center connects startups with corporate partners across the travel ecosystem
• Tom Trotta details how travel insurance is evolving through AI-powered claims processing and proactive benefits for delayed travelers
• "No Longer Lost" demonstrates their innovative QR code solution for reuniting travelers with misplaced items, pets, and even children
• Ravel's community platform combats the isolation of business travel by connecting professionals in the same destination
• Avion Express shares strategies for recruiting and retaining pilots amid a global shortage
• Terminal manager Jack Ramos reveals how Munich Airport NJ creates exceptional passenger experiences
• Dalton Lane discusses his unique business helping entrepreneurs launch new airlines
• Aviation recruiters highlight the growing demand for digital talent in traditionally operations-focused environments
S5/E22 Expedia's B2B Strategy: How Technology Drives Global Travel Partnerships with Karen Bolda
Travel tech is evolving at lightning speed - reshaping how the world moves, books, and experiences journeys. In this episode, we sit down with Karen Bolda, Chief Product and Technology Officer for Private Label Solutions, Expedia Group’s B2B division, to explore the cutting-edge innovations driving the future of global travel from behind the scenes.
Karen takes us behind the scenes of Expedia Group's massive B2B operation – a side of the business many travelers never see but that powers over 70,000 businesses and 160,000 travel advisors worldwide. From her unique journey starting as a software developer to leading technology strategy for one of travel's biggest players, Karen offers rare insights into how Expedia is integrating AI throughout its ecosystem.