S4/E24 Navigating the Future of UK Tourism: Tours & Activities with Tom Macklin, Managing Director, Evans Evans
Discover the vibrant evolution of UK tourism with Tom Macklin, the visionary Managing Director of Evans Evans, as your guide. From his humble beginnings at a cruise travel agency to leading London's oldest sightseeing company, Tom shares his journey and how Evan Evans has grown since the 1930s. We unravel the rich tapestry of the company’s history, discussing its innovative transformation into a leader of diverse experiences, including day trips, small group tours, and bespoke attraction ticket wholesaling.
Join us as we explore how cutting-edge AI is revolutionizing travel, with new offerings like the ABBA Voyage express coach and personalized tours designed to meet the desires of international tourists. The demand for bespoke experiences is on the rise, and Tom highlights unique tours like private trips to the iconic Silverstone race course.
Look to the future with us as we investigate the role of technology in connecting the hospitality and tour industries. From hotels integrating activity bookings on their websites to the use of QR codes and live translation, tech is enhancing guest experiences like never before. Tom shares his vision on sustainable travel solutions, including the introduction of electric vehicles into tour fleets, and the exciting potential for private and small group experiences. For budding entrepreneurs, Tom offers invaluable advice on carving out unique niches in the industry and how to stand out in a competitive market, ensuring a successful and sustainable future in travel.
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Season 4 Launched Aug 7th. New Episodes Every Weds! Check out our first 3 Seasons and our Special Hospitality Series with Forbes Travel Guide.