S2E6: The Red Carnation Hotels Story - A Legacy of Luxury and Leadership
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Welcome to the world of luxury hospitality! Our host, Dan Christian sat down with Jonathan Raggett, the esteemed CEO of Red Carnation Hotels, for an engaging discussion on the world of luxury hospitality and the journey of this prestigious brand since 1995. Prepare to explore the core of Red Carnation Hotels' evolution, including the founding and instrumental roles of the Tollman family, understand the nuances of Jonathan's inspiring journey from school to the top rank at Red Carnation Hotels, and gain valuable perspectives on effective leadership, resilience, team spirit, his role as chairman of the Master Innholders Conference, and his observations on the future of hospitality and travel, including the rise in generational travel and increased length of stays post-pandemic.
Step into the world of Red Carnation Hotels as Jonathan provides an intriguing look into the brand's history and the pivotal contributions of the Tollman family. He candidly shares his own inspiring career trajectory within the company, from his early days to becoming CEO. The conversation delves into Jonathan's effective management style, emphasizing the trust he places in his managers, their shared competitive spirit, and the heartwarming appreciation within the team, particularly during the challenges of the pandemic. They also discuss Jonathan's role as chairman of the Master Innholders Conference and how he balances his demanding professional life with his family. Looking ahead, Jonathan shares his expert observations on the post-pandemic changes in the hospitality and travel industries, noting the increasing trend of generational travel and longer guest stays. The episode concludes with a fun Travel Trivia session, testing Jonathan's knowledge on topics ranging from the renowned Savoy Hotel to the popular Apple TV show, 'Ted Lasso'.
Curious to explore the inner workings of a leading luxury hotel brand and gain insights from its CEO?
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Connect with Our Guest: https://redcarnationhotels.com/