Special Hospitality Series: Luxury French Hospitality with Pierre-Louis Renou, GM, Carlton Cannes
Join us for the latest episode of our Special Hospitality Series in collaboration with Forbes Travel Guide, where we shine a light on one of the "Leaders Behind the Stars"—Pierre-Louis Renou, General Manager of Carlton Cannes, a Regent Hotel. This legendary property, freshly reopened in March 2023 after a three-year transformation, has proudly earned a Five-Star rating this year.
Pierre-Louis takes us behind the scenes to explore the leadership and vision that brought this milestone to life. The Carlton Cannes stands as a striking example of how luxury hospitality continues to evolve, adapting to the expectations of today’s diverse and dynamic travelers. Pierre-Louis shares how affluent guests are breaking conventional molds—one day arriving by private jet, the next flying economy—creating a demand for unmatched flexibility paired with unwavering, top-tier service.
Aspiring hospitality leaders won’t want to miss Pierre-Louis’ insightful advice. He emphasizes the importance of staying curious about industry trends, fostering genuine care for people—including staff, guests, and suppliers—and immersing yourself in the success of your destination. He highlights the transformational power of assembling a team passionate about their local region, capable of turning a mere hotel stay into a rich, cultural experience through authentic recommendations and heartfelt hospitality.
Don’t miss this inspiring conversation with Pierre-Louis. Tune in every Thursday for fascinating insights from hospitality leaders across the globe, from Beverly Hills to the Seychelles.
